Privacy Policy Updated on January 31, 2024
Welcome to 24Doc website (“24Doc Site,” the “Site,” or “Sites”), an online healthcare information and communication service provided by 24Doc (“we” or “us”).
We take your privacy seriously, and we want you to know how we collect, use, share, and protect your information.
What information we collect
Information you give us: We respect the right to privacy of all visitors to the 24Doc Site. We receive and store some information that you enter on our Site or that you provide to us through the Site in any other way.
The information we collect or that you provide on or through our Site includes:
Data that may personally identify you, including your name, postal address, email address, phone numbers, age, date of birth, medical conditions, and other relevant health information necessary for us to provide our services to you.
Information that you provide by filling in forms on our Site, such as appointment request forms or medical history forms.
Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research and development purposes.
Details of transactions you carry out through our Site, such as appointment bookings.
Information we collect automatically: We collect information about you automatically as you navigate through or use our Site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
How we use the information we collect
In addition to the uses described above, we use the information we collect for things like:
Optimising the performance and user experience of our Site.
Providing healthcare services.
Fulfilling appointments, orders, and requests for products or services.
Tracking and confirming online orders.
Marketing and advertising products and services.
Conducting research and analysis.
Communicating with you about your account, appointments, and surveys.
Data retention
We will retain your information for as long as necessary to provide you with the requested services, comply with legal obligations, resolve disputes, and enforce our agreements.
Disclosure of your information
We may share the information we collect about you with third parties who help us provide the Site and the services available through our Site. Your Personal Data may be disclosed to affiliates, contractors, service providers, and other third parties we use to support our business, in compliance with applicable data protection laws.
Choices about how we use and disclose your information
We strive to provide you with choices regarding the Personal Data you provide to us. You can manage your preferences for communication and data usage by contacting us using the information provided below.
Your rights regarding your information and accessing and correcting your information
You have the right to access, correct, or delete your personal information. You can exercise these rights by contacting us using the information provided below.
Protecting children's privacy
Our Sites are not intended for users under 18 years of age. We do not knowingly collect Personal Data from users under 18. If you are under 18, do not use or provide any information on our Sites.
Security
We use reasonable security measures to protect the confidentiality of personal information under our control. However, we cannot guarantee the security of information transmitted to us over the internet.
Contact Information
For any enquiries or requests regarding your privacy rights or this Privacy Policy, please contact us at:
Email: info@24doc.ie
Address: 21A Store Street, Mountjoy, Dublin 1
EIR Code: D01 RW68
Thank you for trusting 24Doc.